Business support

The support you need to move your business forwards

Every step of the way

We recognise it’s tough out there, with many different pressures on your business. As a TruFrame partner, you’ll have regular meetings with your dedicated Sales Manager, who’ll listen to what you need and provide support that’s tailored to your needs and challenges.

Your own personal support team

From business advice and support, to product training and help with targeting and forecasting; your own dedicated Sales Manager will visit regularly and take an active role. This personal service is backed up by a friendly and helpful customer services team who are always at the end of the phone to answer any queries.

Grown by
50%
in the last 3 years

- MLI Building Products

“The Customer Portal is an invaluable tool which helps me easily control fulfilling customers’ contracts”

- MLI Building Products

Website traffic grown
44%
year-on-year

Stephen Walsh & Loretta Evans - MLI Building Products

“We’ve used TruFrame for over 10 years now and they’ve helped our business grow every year. They have been supplying us with great products, at competitive prices and by helping with our marketing and brand awareness. The staff are friendly, helpful and have excellent product knowledge and we feel they have never let us down.”

Stephen Walsh & Loretta Evans - MLI Building Products

Grown by
50%
in the last three years

Richard Dunn - Windows 2 U

“I’d like to thank the TruFrame team for the help and support with my business. From placement of order through to delivery, it’s first class.”

Richard Dunn - Windows 2 U

Grown by
50%
in the last three years

Andrew Bawden - Altex Window Systems

“TruFrame’s quality is second to none for a mass producer. Things turn up on time, the quality is good; we’re very, very happy with our supplier.”

Andrew Bawden - Altex Window Systems

Grown by
442%
in the last 9 years

Paul Hines - Progress Windows

“We haven’t found anybody in the industry that equals their quality standards or reliability. We are proud of our reputation for quality and TruFrame backs us up on that every time.”

Paul Hines - Progress Windows

Grown by
442%
in the last 9 years

Paul Hines - Progress Windows

“We originally came for the quality that they offered, but we stayed for the fantastic support that we get behind the scenes.”

Paul Hines - Progress Windows

Grown by
442%
in the last 9 years

Paul Hines - Progress Windows

“We have regular meetings with the staff at TruFrame, which is really important to me. They are always ready to listen and take on board my side of things. I feel like they genuinely care about my business and helping me to grow, which has been a key part of our success.”

Paul Hines - Progress Windows

Grown by
442%
in the last 9 years

Paul Hines - Progress Windows

“Working with TruFrame has really exceeded my expectations. Although we originally came for the product quality that they offered, we’ve stayed for the fantastic support that we get behind the scenes – it’s been a real partnership. They’ve supported us with our marketing, with getting sales leads and to with pushing the business forwards.”

Paul Hines - Progress Windows

Achieved over
£1m
turnover in 2 years

Sam Locke - Bluestone Windows & Plastics

“The customer portal for us is really handy. As all business owners will appreciate it’s not a 9-5 job, so it allows us to go on in the evenings, look at orders that have already been placed, go through and do new quotes, amend orders etc.”

Sam Locke - Bluestone Windows & Plastics

Achieved over
£1m
turnover in 2 years

Sam Locke - Bluestone Windows & Plastics

“Anyone thinking of partnering with TruFrame – I wouldn’t hesitate. They will support you all the way through and help you achieve what you want to within your business; whatever scale that may be.”

Sam Locke - Bluestone Windows & Plastics

Grown by
100%
in the last 3 years

Ian Locke - Spire Glass